Frequently Asked Questions

What services do you offer?

We offer 5G PC/mobile plans starting at $29 with no credit checks and no time contracts.

How can I contact you?

You can reach us by email or via the contact form. Email: contact@xonemax.com

What are your opening hours?

We are available Monday to Friday, from 9:00 AM to 6:00 PM for telephone-related assistance only. 367-321-7043 Service in French ONLY

For mobile plans, you must contact PC Mobile from your mobile phone by dialing #7266. From any other phone, dial the toll-free number: 1-877-284-6361. Email: alloPCmobile@loblaw.ca

Do you offer any guarantees on the packages?

Yes, all mobile PC plans are covered by a satisfaction guarantee.

Can I cancel my order?

NO, once the order is placed, it cannot be canceled.

Who honors the device's warranty?

All devices are guaranteed for 6 months directly by the manufacturer.

Are your devices new?

Yes, all our devices are new and come with a 6-month manufacturer's warranty.

Are there activation fees for mobile plans? NO

There are no activation fees. No credit checks. No fixed-term contracts. And no hassles. Want to cancel? Need to change your plan? You can do it anytime, without spending a penny.